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Submitting frequent meter readings will help to improve the accuracy of your bills, ensuring that you are
paying for the energy you use and don’t get any surprise bill adjustments.
How often should I submit meter readings?
Ideally, you should submit meter readings once every two months via the Just Energy Ireland website, Mobile App or telephone line, so that your bills are always up-to-date. Get into the habit of taking and submitting your readings; each time you do, it will get easier.
Where are my gas and electric meters?
Your electricity and gas meters will be inside a box, located either on the outside of your property, in your
basement or under your stairs.
There are a number of different types of meters; here’s how to read them:
• Single rate meter
If your meter has a single rate digital style meter like this, simply write
down the digits as you read them, from left to right. Include any zeros at
the start, but ignore any digits in red or which come after the decimal point.
• Two rate meter
If your meter has two rows of figures like this, it's a 2-rate meter. One set of
readings is for your lower priced night-rate electricity - this will be marked
'low' or 'night'. The other is for your day rate and is marked 'normal' or 'day'.
Just write down both sets of numbers from left to right. Include any zeros
at the beginning, and ignore any numbers in red or which appear after the
For digital style meters, the first reading is usually the night reading – you
can check the correct order with a previous bill if you are unsure. Press the
display test button until the next reading appears.
• Dial meter
If your meter has dials like this, write down the readings from left to right,
including any zeros at the start and ignoring any red dials. Starting with the
left most dial first, write down the number that the pointer has just passed.
If the pointer is anywhere between, say, 3 and 4 you should write down 3.
If the pointer is sitting directly over a number, say, 5 and the dial to the right
is registering between 0 and 1, write down 5. If the dial on the right's
pointer is registering between 90 and 09, it's 4.
• Gas imperial meter
If your gas meter has a row of five numbers like this, write down the
numbers from left to right, including any leading zeros but ignoring any
numbers in red or which come after the decimal point.
• Gas digital metric meter
If the row is six numbers long, your have a metric meter. Simply write down
the numbers as you read them, from left to right. Include any zeros at the
start, and ignore any digits in red or which come after the decimal point.
• Gas dial meter
If you've got a dial meter, ignore the top set of dials completely. We're only
interested in the bottom row. Just write down the readings from left to
right, including any zeros at the start. Always write down the number that
the pointer has just passed, not necessarily the one nearest the pointer. So
if the pointer is anywhere between, say, 1 and 2 write down 1.
If the pointer is sitting directly over a number and the dial to the right is
registering between 0 and 1, write down whatever number the pointer is
on. If the dial on the right's pointer is between 9 0and 09, write down the
• Gas electronic meter
These are read in a similar way to digital gas meters. Read one digit at a
time and remember to make a note of whether it’s cubic feet or cubic
metres. Read from left to right and ignore any red numbers or numbers in a
If you have a Pay As You Go meter, you do not have to submit meter readings.
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Download the Just Energy Ireland App.
Call 1850 858 110 or +353 1 4311478 from mobiles or overseas
Please call the Just Energy team if you have any questions about how to read your meter on telephone number - 1850 858 110 or +353 1 4311478 from mobiles or overseas.
For details of your latest bill and to submit a meter reading, visit My Account.